Undercover Surveillance in Security Policy Enforcement: Monitoring Officers and Employees

Recording of a 100-minute webinar with Q&A

Conducted on Wednesday, August 29, 2007

Program Materials


Often, it's to corporate security's advantage to send an undercover operative or use a hidden camera to investigate whether officers are following policy or employees are stealing from the company.

Those anonymous agents can be in-house security investigators, unknown security staff borrowed from another company, or representatives of a "mystery shopper" firm.

Used well, such tactics help security leaders verify the extent of a suspected problem and end it without tipping off the perpetrator. Used poorly, they can infringe on privacy rights, provide security with faulty intelligence or waste your valuable time and budget.

Listen as our expert panel of corporate security leaders and consultants tells you how to nip stealing, policy violations or other problems in the bud with undercover surveillance tactics.



The panel will tell you how to create an effective surveillance plan that covers elements including:

  • Hidden cameras: why they're almost always successful, as long as they're used legally.
  • Undercover investigations: verifying whether employees are stealing from your company or whether you have an accounting problem.
  • "Mystery shopper" services: picking one that's qualified and making sure you don't pay for information you already know.
  • Unrecognized faces: you have access to more people than you realize who can monitor what's happening without giving a tip-off.