Undercover Surveillance in Security Policy Enforcement: Monitoring Officers and Employees

Recording of a 100-minute webinar with Q&A

Conducted on Wednesday, August 29, 2007


Often, it's to corporate security's advantage to send an undercover operative or use a hidden camera to investigate whether officers are following policy or employees are stealing from the company.

Those anonymous agents can be in-house security investigators, unknown security staff borrowed from another company, or representatives of a "mystery shopper" firm.

Used well, such tactics help security leaders verify the extent of a suspected problem and end it without tipping off the perpetrator. Used poorly, they can infringe on privacy rights, provide security with faulty intelligence or waste your valuable time and budget.

Listen as our expert panel of corporate security leaders and consultants tells you how to nip stealing, policy violations or other problems in the bud with undercover surveillance tactics.


The panel will tell you how to create an effective surveillance plan that covers elements including:

  • Hidden cameras: why they're almost always successful, as long as they're used legally.
  • Undercover investigations: verifying whether employees are stealing from your company or whether you have an accounting problem.
  • "Mystery shopper" services: picking one that's qualified and making sure you don't pay for information you already know.
  • Unrecognized faces: you have access to more people than you realize who can monitor what's happening without giving a tip-off.

Security CPE Credits

This seminar may be eligible for Security CPE credits for ASIS recertification for the CPP, PSP or PCI credentials. Attendees can receive a Certificate of Completion by completing and returning the Official Record of Attendance form.

Program Materials

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Program Materials

Requires Adobe Reader 8 or later. Download Acrobat FREE.

Security CPE Credits

This teleconference may be eligible for Security CPE credits for ASIS recertification for the CPP, PSP or PCI credentials.

Customer Reviews

The clarity of the information was excellent.

Sylvain Trentin

Purolator Courier

My colleagues and I liked the advance handouts. The Q&A was also beneficial.

Dave Heidenthal

National WWII Museum

This teleconference offered several very good ideas.

Michael J. Stephenson

Purolator Courier

Teleconference moved right along on time with to-the-point information that followed the outline. Plus, there was little to zero redundancy on information presented.

Arthur Cooper, CPP

Shield Security

Security Advisory Board

Jay Beighley

VP of Corporate Security

Nationwide Insurance

Derk Boss


DJ Boss & Associates

Michael Cummings

Director of Loss Prevention Services

Aurora Health Care

Alan Greggo, CPP, CFE


Profit RX

Fiona Kennedy

Security Director

Oxygen Media

Greg Morand

VP of Loss Prevention, Facilities and Real Estate

Kauffman Tire

Ron Morris

Associate Director of Police Administrative Services

University of Texas at Houston

John Shriner

Senior Vice President & Director of Physical Security

Wells Fargo & Co.

Gareth Webley

Chief Security Officer

National City

Our Guarantee

Strafford webinars are backed by our 100% Unconditional Money-Back Guarantee: if you are not satisfied with any of our products, simply let us know and get a full refund. For more information regarding complaints and refunds, please contact us at 1-800-926-7926 ext 10. Complaints regarding this program can be submitted via the course evaluation found in the “Thank you” e-mail at the end of the course.