If you have questions or concerns regarding this policy, you should contact Jennifer Brown, Vice President, Strafford Publications, POB 13729, 590 Dutch Valley Road NE, Atlanta, GA 30324-0729, or email firstname.lastname@example.org.
If you have questions or concerns regarding this policy, you should first contact Jennifer Brown, Vice President, Strafford Publications, PO Box 13729, 590 Dutch Valley Road NE, Atlanta, GA 30324-0729.
Types of Information Collected and How It Is Used
Strafford collects email address information from you when you order a product or service, register for a webinar, enter your email address on our Site and Services, provide your email address on one of our surveys or forms, when speaking to one of our customer service representatives, or when your firm/employer gives it to us pursuant to a contractual relationship between Strafford and your firm.
Strafford collects email address information from you so that we may confirm and deliver your purchase, communicate with you regarding your order or registration, and alert you of other Strafford webinars, products, and services that may be of interest to you.
Opt Out Rights
You always have the right to opt out of receiving electronic communications from Strafford. You may opt out of having promotional correspondence sent to you by contacting us via postal mail, email or telephone at Customer Service, 590 Dutch Valley Road, PO Box 13729, Atlanta, GA 30324-0729; email@example.com, 1-800-926-7926 or follow the unsubscribe instructions included in every promotional email from Strafford.
We do our best to exclude from contact lists those customers who choose to opt out. However, we cannot guarantee that we will be able to identify and suppress every variation on the name, spelling, or email address.
If you would like to review, correct, update, suppress or delete Personal Information you previously provided to Strafford, please contact us:
Personal Information Change Request
590 Dutch Valley Rd N.E., POB 13729
Atlanta, GA 30324-0729
800-926-7926 press 1 for Customer Service
In your request, please specify the Personal Information you want to review, how you want to correct or update the information, whether you wish to opt out of our promotional email or other restrictions you would like on the use of your email address. For clarity and to protect our customers, such requests will only apply to the particular name and email address that you contact us about, and we will verify your identity before making any requested changes. We will comply with your request as soon as reasonably possible.
Strafford collects postal mailing address information from you so that we may fulfill the orders you submit to us and inform you of Strafford products and services relevant to your practice and profession. You have the right to opt out of receiving postal mailings from Strafford. If you do not wish to receive postal mailings from Strafford in the future, please send an email to firstname.lastname@example.org and be sure to include your name and mailing address.
Credit Card Information
Links to Other Sites
Our third-party service providers and we may collect Personal Information:
- Through our Site and Services: We may collect Personal Information through Strafford’s Customer Services when you register for or inquire about a webinar, in-person seminar or webcast, view live and on-demand streaming media, make a purchase from Strafford or attend one of our seminars or webinars.
- Offline: We may collect Personal Information from you offline, such as when you attend one of our seminars, place an order over the phone, or contact our customer service offline.
- From Other Sources: We may receive Personal Information from other sources, such as publicly available data, joint marketing partners, and other third parties.
- STRAFFORD DOES NOT REQUEST, COLLECT OR ACCEPT ANY SENSITIVE PERSONAL INFORMATION, SUCH AS SOCIAL SECURITY NUMBER, RACIAL OR ETHNIC ORIGIN, POLITICAL POSITIONS, RELIGIOUS BELIEFS, HEALTH MATTERS, CRIMINAL BACKGROUND, BLOOD TYPE, INCOME, AGE, CREDIT RECORDS, OR UNION MEMBERSHIP.
- We will notify you as soon as reasonably possible of any breach that Strafford identifies in its storage or use of your Personal Information. We may contact you directly, distribute a notice by mail or email to affected parties, or conspicuously post such notification on our Site and Services.
Using or Disclosing Information
Our third-party service providers and we may use Personal Information:
- To respond to your inquiries and fulfill your requests.
- To send administrative, billing, change in terms, and policies information to you.
- To complete and fulfill your purchase to process a payment, inquire about your order, or ship items to you.
- To send you highly targeted marketing communications based on your interests and practice areas.
- To personalize your experience on our Site and Services to tailor product offers for you.
- For business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Site and Services, assessing user experience, monitoring our promotional campaigns, and otherwise operating Strafford’s business.
We may disclose your Personal Information:
- To our third-party service providers who supply services such as data analysis, payment processing, order fulfillment, information technology and related infrastructure provisions, customer service, email delivery, credit card processing, auditing and other similar services.
- To a third party involved with Strafford in a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Strafford’s business, assets, and liabilities.
What are cookies?
Cookies are small pieces of data used to store information directly on internet browsers when you visit websites. Our website is not configured to recognize "do-not-track" signals. We take no action on "do-not-track" requests.
If you do not want information collected through cookies, you may decline cookies through your internet browser settings. You may delete cookies manually in your browser settings and set your internet browser to decline and delete cookies automatically, such as when the browser is closed.
However, your use of our Site and Services and those of our third-party service providers may not function properly. For example, we may not recognize your computer; you may need to log in every time you visit our applicable Services, you may not receive offers from us tailored to your interests and needs.
Cookies allow us to collect data such as browser type, time spent on our Site and Services, pages visited, language preferences, searches run, anonymous traffic data, among other non-personal information. Our third-party service providers and we use the information for security purposes, to aid navigation, display information more quickly, and to personalize your experience while using our Services.
Other Information That We Collect
"Other Information" is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
- Browser and device information
- Information collected through cookies, pixel tags and other technologies
- Demographic data and other information that you provide to us
- Aggregated information
Our third-party service providers and we may collect Other Information in a variety of ways, including:
- Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name, and version, device manufacturer and model, language, Internet browser type and version and the name and version of our Site and Services you are using. We use this information to ensure that our Site and Services function correctly.
- Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of our Site and Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our Site and Services and response rates.
- Using Adobe Flash technology and other similar technologies: Our third-party providers, and we may use such technologies to, among other things, collect and store information about your use of our Site and Services. You may adjust the settings on such technology to restrict or limit acceptance of such technology, but this may reduce or impede the functionality of some applications, including, potentially, applications used in connection with our Site and Services or our online content.
- IP Address: Your "IP Address" is an identification number automatically assigned to the computer you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses our Site and Services, along with the time of the visit and the page(s) visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP Addresses for purposes such as monitoring use of our Site and Services, helping diagnose server problems, and administering our Site and Services.
- From you: Information such as your location, as well as other information, such as your preferred means of communication, practice area and year of law school graduation is collected when you voluntarily provide this information. Unless combined with Personal Information, this information does not personally identify you or any other users of our Site and Services.
- By aggregating information: Aggregated Personal Information does not personally identify you or any other user of our Site and Services, (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular zip code).
- "Do Not Track" Browser Settings: We do not use technology that recognizes "do-not-track" signals from web browsers and take no action on "do-not-track" requests.
Using and Disclosing Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in "Other Information We Collect" section above, as well as for all the purposes for which we use and disclose Personal Information.
In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information for as long as it is combined.
We are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, any other app developer or provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with any of Strafford's Social Media Pages.
Strafford will take reasonable precautions to protect Personal Information in its possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. We identify and assess risks to Personal Information in our business operations. We regularly inspect and evaluate our safeguards for controlling these risks. We select service providers that maintain high levels of data encryption and safeguards, and we monitor our service providers' handling of our customers' information. We continuously evaluate and adjust our security monitoring and response procedures and make appropriate changes to our businesses and operations as needed.
While we strive to use the highest commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can write to Jennifer Brown, Vice President, Strafford Publications, PO Box 13729, 590 Dutch Valley Road NE, Atlanta, GA 30324-0729.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual consumer or device (“personal information”). Specifically, we have collected the following categories of personal information from customers and prospective customers within the last twelve (12) months:
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
G. Geolocation data.
Physical location or movements.
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.
Current or past job history or performance evaluations.
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
K. Inferences drawn from other personal information.
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Personal information does not include:
- Publicly available information from government records.
- De-identified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from our customers and their representatives. For example, from documents that our customers provide to us to obtain services or products from Strafford.
- Indirectly from our customers and their representatives, such as through information we collect from our customers to provide them with our services and products.
- Directly and indirectly from activity on our website (www.straffordpub.com). For example, from submissions through our website or website usage details collected automatically.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill your request from Strafford for a service or product, such as the personal information you provide to Strafford when you order a service or product.
- To provide you with information, products or services that you request from us.
- To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts between you and us, including for billing and collections.
- To improve our website and how we present our content to you.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
We disclose your personal information for a business purpose to the following categories of third parties:
- Service providers, such as mail or email delivery services; webinar vendor services; and credit card merchant services.
- Third parties, if you and your representatives authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we may have shared your personal information under a contract to advertise related products and services to you. We ceased this practice on 12/15/2019.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- Sales, identifying the personal information categories that each category of recipient purchased; and
- Business purpose disclosures, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling 800-926-7926 and requesting to speak to Jennifer Brown, Vice President.
- Emailing Jennifer Brown at email@example.com or firstname.lastname@example.org
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide adequate information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with adequate detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information until we verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will either email you or deliver our written response to your account. If you do not have an account with us, we will deliver our written response by postal mail or email, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Your Nevada Privacy Rights
Nevada Revised Statutes Sections 603A.300-360 requires us to disclose that Nevada consumers may request that website and online service operators like Strafford not sell certain information about them–referred to in the law as “covered information.” Nevada consumers who wish to submit a request that Strafford not sell their covered information may do so by emailing email@example.com or calling us at 800-926-7926 so we can record the request appropriately.
EU General Data Protection Regulation
Strafford makes all commercially reasonable efforts to comply with EU GDPR, wherever we store personal information.
If you purchase and consume Strafford Services while in the European Union, on or after May 25, 2018 and to the extent that it is reasonably ascertainable that you are making such purchase or use of Strafford products in the EU:
Strafford will not use your Personal Information without your specific consent granted by your opting IN to our email marketing.
We will notify you as soon as reasonably possible of any breach of Strafford's storage of your Personal Information.
Strafford will provide you with the Personal Information we have about you on your request to firstname.lastname@example.org. Strafford will respond within 30 days to your request and provide information in a portable, useable format. Strafford will verify the identity of anyone making a request of production of such data before providing the information.
We will maintain Personal Information until that person, or his/her assigns, heirs or legal representative requests that we remove that Personal Information.
You may request that Strafford remove any Personal Information that we have about you. Please send your request along with the reasons for your request to email@example.com. Strafford will respond to your request without undue delay, verify the identity and authority of anyone making a request, and take all reasonable steps to comply with your request within the requirements of EU GDPR Regulations.