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Litigating ADA Title III Claims: Website/Mobile Apps, COVID-19, Physical Accessibility, Landlord-Tenant Issues

Recording of a 90-minute CLE video webinar with Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Conducted on Tuesday, October 13, 2020

Recorded event now available

or call 1-800-926-7926

This CLE course will provide an overview of ADA Title III requirements and then focus on some of the hottest areas of litigation right now against online and brick and mortar businesses, including lawsuits about websites/mobile apps, physical facilities, COVID-19 policies, and landlord tenant issues. The webinar will also address how to minimize the risk of these lawsuits and best strategies for dealing with lawsuits filed.


Title III of the ADA prohibits discrimination against people with disabilities by public accommodations and imposes many affirmative obligations to ensure that people with disabilities have access to the facilities, goods and services of public accommodations.

ADA lawsuits historically targeted physical access barriers, but with the increased use of digital platform to deliver goods and services to customers, there has been a dramatic increase in the number of lawsuits about websites, mobile apps and kiosks that cannot be used by people with disabilities. The legal landscape in the digital accessibility universe is constantly evolving, creating fertile ground for lawsuits and demands by serial litigants.

Additionally, the COVID-19 pandemic has caused public accommodations to change the way they operate. With those changes comes a host of new accessibility challenges for individuals disabilities who have started filing lawsuits about these alleged new barriers to access.

Listen as our experienced panel discusses this fast-moving area of the law that is changing on a daily basis, and provides the most up to date information on those cases and how to avoid being the target of such suits.



  1. Overview of the ADA requirements
  2. National lawsuit numbers and hotspots
  3. Hot litigation topics right now and how to mitigate risk and handle lawsuits
    1. Websites/Mobile Apps/Kiosks
    2. Physical Facilities
    3. COVID-19 Policies
    4. Landlord Tenant Issues


The panel will review these and other crucial issues:

  • What are the common violations of Title III of the ADA being litigated?
  • What regulatory and civil actions are allowed under the ADA in the event of noncompliance?
  • How should owners and operators respond if a claim is filed?


Egan, John
John W. Egan

Seyfarth Shaw

Mr. Egan represents employers and successfully defends clients in matters arising under the ADA, FLSA, Title VII, ADEA,...  |  Read More

Launey, Kristina
Kristina M. Launey

Seyfarth Shaw

Ms. Launey specializes in employment and civil rights laws, and as a member of her firm's ADA Title III...  |  Read More

Vu, Minh
Minh N. Vu

Seyfarth Shaw

Ms. Vu is the leader of the Firm’s ADA Title III Specialty Practice Team. Her national practice focuses...  |  Read More

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