Ensuring HIPAA Compliance When Transmitting PHI via Patient Portals, Email and Texting

Protecting Patient Privacy, Complying With State and Federal Regulations, Meeting Meaningful Use Standards

Recording of a 90-minute CLE webinar with Q&A

Conducted on Wednesday, May 16, 2018

Recorded event now available

or call 1-800-926-7926
Program Materials

This CLE webinar will guide healthcare counsel on measures for hospitals and physicians to ensure compliance and minimize liability when using patient portals and other electronic means to communicate protected health information (PHI). The panel will outline the legal risks in patient portal use and offer best practices for implementing effective policies to ensure HIPAA and regulatory compliance.


Many healthcare providers have established patient information portals to provide patients with online access to their patient records and meet quality improvement goals. Patient access to health information is one of the core objectives of meaningful use, which all Medicare providers are required to demonstrate.

While portals give patients access to information, they require providers to take measures to ensure the privacy and security of patient PHI. In addition to portals, providers’ use of email and texting to communicate PHI raises HIPAA and other regulatory red flags.

Further, providers using third parties to manage portals must have business associate agreements that ensure compliance by the third-party associates.

Listen as our authoritative panel of healthcare counsel examines the legal and regulatory requirements and risks of using patient portals, online diagnostic services, email, texting and other electronic communication for healthcare providers. The panel will offer strategies to ensure HIPAA compliance and minimize patient claims and government enforcement actions.



  1. Legal and regulatory requirements
  2. Legal pitfalls
  3. Strategies for compliance
    1. Policies and procedures
    2. Enforcement and monitoring
    3. Business associate agreements
    4. Training


The panel will review these and other crucial issues:

  • What risks do hospitals and providers face when using patient portals and electronic means to communicate with patients and other healthcare providers?
  • What steps can healthcare providers take to protect patient privacy and ensure HIPAA compliance?
  • What are the primary considerations for healthcare provider counsel when developing and implementing policies regarding patient portals and electronic communication of PHI?


Blaney, Ryan
Ryan P. Blaney

Cozen O’Connor

Mr. Blaney's practice focuses on representing clients in the healthcare and life sciences industries in a wide...  |  Read More

Stanger, Kim
Kim C. Stanger

Holland & Hart

Mr. Stanger's practice focuses on healthcare transactions, including practitioner and payor contracts, joint...  |  Read More

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