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Drafting Terms of Use and Privacy Policies for Online Services

A live 90-minute CLE video webinar with interactive Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Tuesday, April 1, 2025 (in 8 days)

1:00pm-2:30pm EDT, 10:00am-11:30am PDT

or call 1-800-926-7926

This CLE course will provide business and technology counsel with practical tips for drafting terms of use and privacy policies for websites, mobile apps and other online services that help manage business risk.

Description

Terms of use (also known as terms of service) describe the conditions for use of a website, mobile app or other online service. Counsel drafting terms of use must carefully tailor the terms to the specific online service to help ensure they capture the operational differences and different categories of users. To create a binding and enforceable contract between an online service operator and its users, clear, concise, and reasonable provisions are needed, particularly regarding liability limitations, and dispute resolution. Other key considerations are intellectual property protection, avoiding dark patterns, data use rights, incorporated terms and chatbot and AI use.

So far in 2025, 20 U.S. states have enacted state consumer privacy legislation, all of which require that an online service operator post a privacy policy that explains how the business will collect, use, and share personal data collected through the online service. Other laws related to children and AI also require privacy-related notices. Counsel drafting privacy policies must not only ensure that data practices are transparent but also assess the geographical reach to determine which of myriad federal, state, and local privacy laws apply.

After drafting, counsel also must ensure that the terms of use and privacy policy are conspicuously presented and that each user affirmatively agrees to them and also develop internal procedures for ensuring that the terms of use and privacy policy remain accurate and complete.

Listen as our authoritative panel discusses best practices for drafting enforceable and practical terms of use and privacy policies for online services.

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Outline

  1. Drafting terms of use: key considerations
  2. Drafting privacy policies: key considerations
  3. Best practices for enforceability of terms of use and privacy policies
  4. AI chatbots and other hot topics

Benefits

The panel will review these and other issues:

  • How to ensure that terms of use are binding on users of an online service
  • Maximizing enforceability of liability limitations, IP protections and data use
  • Best practices for drafting privacy policies, including addressing state consumer privacy laws

Faculty

Dull, Kyle
Kyle R. Dull

Senior Associate
Squire Patton Boggs

A former Assistant Attorney General, Mr. Dull advises industry-leading companies on domestic and international privacy...  |  Read More

Jacobson, Julia
Julia B. Jacobson

Partner
Squire Patton Boggs

Ms. Jacobson is a partner in the Data Privacy, Cybersecurity & Digital Assets Practice. She offers practical and...  |  Read More

Attend on April 1

Cannot Attend April 1?

You may pre-order a recording to listen at your convenience. Recordings are available 48 hours after the webinar. Strafford will process CLE credit for one person on each recording. All formats include course handouts.

To find out which recorded format will provide the best CLE option, select your state:

CLE On-Demand Video