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Crisis Management for In-House Counsel: Data Breaches, Social Media Attacks, Natural Disasters, Investigations

Developing a Proactive Plan, Identifying Potential Liabilities, Navigating the PR Fallout, Ensuring Business Continuity

Recording of a 90-minute CLE video webinar with Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Conducted on Tuesday, June 20, 2023

Recorded event now available

or call 1-800-926-7926

This CLE course will prepare in-house counsel to address the legal, business and ethical challenges inherent in their role as crisis manager for their corporation. The panel will discuss best practices for risk assessment and planning, liability mitigation, preserving business continuity, and resolving lawsuits and negative media fallout.


Data breaches, natural disasters, social media attacks, food borne illnesses, and other unforeseen events continue to propel corporations into the spotlight, forcing their in-house counsel to quickly and meaningfully respond to the crises. Without a plan and proper implementation, business disruptions, negative publicity, lawsuits, and government investigations can seriously threaten a company's survival and prosperity.

Before a crisis strikes, counsel should design a crisis management response plan and identify and train key crisis response staff. During the crisis, counsel should identify potential areas of liability and damages and take steps to mitigate risk. In the aftermath of the crisis, counsel must assess the likelihood of lawsuits and develop an effective trial or settlement strategy.

While managing the legal risks inherent in crisis planning and response, counsel must also ensure that the business' interests are protected when communicating with the media and other third parties about the incident.

Listen as our authoritative panel examines the role of in-house counsel in corporate crisis management and response. The panel will outline strategies to overcome the critical legal, ethical, and business challenges attorneys face as they prepare for and deal with these high-stakes predicaments.



  1. Recent trends in high profile corporate crises
  2. Preparing for and responding to crises
    1. Pre-crisis
      1. Developing a company crisis response team
      2. Ethics considerations
    2. During crisis
      1. Identifying potential liability and damage issues
      2. Ethics considerations
    3. Post-crisis
      1. Trial or settlement negotiations
      2. Communications with media
      3. Ethics considerations


The panel will review these and other key issues:

  • What is the role of in-house counsel in planning for and responding to a crisis?
  • How can counsel guide clients in identifying and planning for key crisis-triggered legal and business risks?
  • What are best practices for the legal, business, and ethical challenges in-house counsel face in crisis management?


Dockterman, Michael
Michael Dockterman

Steptoe & Johnson

Mr. Dockterman is a celebrated trial lawyer who has tried scores of commercial disputes, both civil and criminal,...  |  Read More

 Knapp- Halsey G.
Halsey G. Knapp, Jr.

Krevolin & Horst

Mr. Knapp regularly advises clients on crisis management and best practices with particular emphasis on business...  |  Read More

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