Crafting Class Settlement Notice Programs: Due Process, Reach, Claims Rates and More

Minimizing Court Scrutiny and Overcoming Objector Challenges

Recording of a 90-minute CLE webinar with Q&A

Conducted on Tuesday, February 18, 2014

Recorded event now available

or call 1-800-926-7926
Program Materials

This CLE webinar will examine recent developments impacting class settlement notice programs. The panel will discuss new and evolving issues related to using notice experts, reaching class members through reliable media channels, and increasing claims rates. The panel will also offer best practices to minimize challenges to notice programs.


Class settlement notice programs are facing increased scrutiny by courts and settlement objectors, driven by staggering attorneys' fee awards and low claims rates by class members. Courts are focusing on the effectiveness of the notice of settlement, including whether due process standards were met, the language in the notice was adequate, and the methods used to reach class members were sufficient. 

The options for delivering notice of settlements to class members have increased as the media landscape has evolved. Class counsel must remain vigilant regarding the available options for reaching class members and select the option that best aligns with the class members in a particular type of case.

Class counsel can help minimize heightened court scrutiny and objector challenges to settlements by understanding and leveraging the various court rulings in class litigation involving low claims rates and unclaimed settlement funds. Attorneys must take proactive steps to ensure that class settlement notice programs satisfy due process requirements, meet the Rule 23 direct notice and plain language standards, and comply with CAFA's notice requirements.

Listen as our authoritative panel discusses the latest developments with class settlement notice programs. The panel will examine the notice options that have been most effective for increasing reach and claims rates and offer best practices for ensuring that class settlement notice programs satisfy due process standards.



  1. Class notice
    1. Satisfying due process
    2. Using experts
    3. Content of notice
  2. Reaching class members—determining proper notice channel
  3. Claims rates
    1. Factors that drive claims rates
    2. Dealing with unclaimed funds


The panel will review these and other key questions:

  • What are the latest court trends impacting class settlement notice programs?
  • How have the rapid advances in media and technology affected class settlement notice programs?
  • What mistakes do class counsel commonly make when drafting and working with settlement administrators to implement notices of settlement—and how can they avoid them?
  • What steps can class counsel take to ensure that class settlement notice programs survive court and objector scrutiny?

Following the speaker presentations, you'll have an opportunity to get answers to your specific questions during the interactive Q&A.


Robert Ahdoot
Robert Ahdoot

Ahdoot & Wolfson

Mr. Ahdoot has extensive experience in prosecuting complex class action and representative lawsuits, litigating...  |  Read More

Casie D. Collignon
Casie D. Collignon

Baker & Hostetler

Ms. Collignon represents clients in a variety of litigation matters, including class action lawsuits. She has been...  |  Read More

Tiffaney Janowicz
Tiffaney Janowicz

Senior Vice President
Rust Consulting

Ms. Janowicz leads the firm’s consumer practice area, with a depth of experience in insurance and healthcare and...  |  Read More

Shannon Wheatman
Shannon Wheatman

Senior Vice President
Kinsella Media

Ms. Wheatman specializes in designing, developing, analyzing, and implementing large-scale legal notification...  |  Read More

Access Anytime, Anywhere

Strafford will process CLE credit for one person on each recording. All formats include program handouts.

To find out which recorded format will provide the best CLE option, select your state:

CLE On-Demand Audio