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ChatGPT and Creating AI Corporate Policies: Mitigating Risks and Balancing Legal, Policy, and Ethical Considerations

Recording of a 90-minute CLE video webinar with Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Conducted on Thursday, September 14, 2023

Recorded event now available

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This CLE webinar will examine the growing use of ChatGPT and other generative AI in various business settings. The panel will address the need for organizations to put adequate policies and procedures in place to identify and manage the risks of this evolving technology.


Artificial intelligence is changing all aspects of life and attorneys must learn about AI to assist their clients with sweeping fast-paced changes in technology. OpenAI's ChatGPT and other generative AI tools are a significant advance over previous forms of AI. These tools are becoming more popular each day, and most organizations are excited and curious about the potential of the latest forms of this technology. However, there are a myriad of risks and novel issues associated with the use of generative AI that must be considered.

While generative AI is opening new doors for organizations with time-saving tools, the technology has limitations that could cause big problems if left unchecked. The limitations typically center around the accuracy of its output and the data used to train its systems. Simple errors with the technology can put organizations at risk. Nonetheless, risks go far beyond reliability of generative AI.

Given the limitations of generative AI and the pace of its popularity, organizations need to take action now and be proactive by putting policies in place to ensure sound decisions are being made about its use. Having sound policies in place allows businesses to embrace this new technology, but also not go about it blindly, all while mitigating legal risks.

Some key areas a generative AI policy should cover are reliability; compliance; data confidentiality, privacy, and security; bias and discrimination; transparency and explainability; intellectual property infringement; employee training; management, accountability, and responsibility; ethical considerations; and continuous monitoring and improvement.

Listen as our panel of authoritative experts provides advice on creating policies surrounding the use of AI and generative AI that make sense for an organization. The panel will discuss tips for creating one or more policies on generative AI by setting expectations, examining potential risks, and balancing the legal and ethical considerations in an effective risk management program.



  1. Defining ChatGPT and generative AI
  2. Ways organizations are using ChatGPT and generative AI
  3. Benefits and limitations of Chapt GPT and AI
  4. Risks associated with ChaptGPT and AI
  5. Items to address in creating a ChaptGPT and AI corporate policy
    1. Where should policy be documented?
    2. Vendor due diligence
    3. Compliance with applicable law
    4. Ensuring reliability, accuracy, and effectiveness
    5. Data confidentiality, privacy, and security
    6. Bias and discrimination
    7. Transparency, explainability, and disclosures
    8. Intellectual property considerations
    9. Employee training
    10. Management, accountability, and responsibility
    11. Incident response and reporting
    12. Ethical considerations
    13. Continuous monitoring and improvement


The panel will address these and other key issues:

  • What is ChatGPT and generative AI?
  • How are businesses currently using ChatGPT and other generative AI?
  • What are the benefits, limitations, and risks of generative AI?
  • What are the key issues that need to be addressed in setting policies for the use of generative AI in an organization?


Mahdavi, Goli
Goli Mahdavi

Bryan Cave Leighton Paisner

Ms. Mahdavi is a founding member of the firm’s Artificial Intelligence working group and has specialized training...  |  Read More

Thomas, Preston
Preston Thomas

Senior Product, Privacy, and Regulatory Counsel

Mr. Thomas oversees trust and data protection across Dialpad’s suite of VoIP and AI services, including data...  |  Read More

Wu, Stephen S.
Stephen S. Wu

Silicon Valley Law Group

Mr. Wu advises clients concerning cutting edge information technologies, such as artificial intelligence, automated...  |  Read More

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