Insurer Bad Faith and Generative AI: Challenging or Defending Accuracy and Reliability of Insurer AI Tools
Navigating Novel Substantive and Evidentiary Issues Arising From Pervasive Use of AI in the Insurance Industry
A live 90-minute CLE video webinar with interactive Q&A
This CLE course will discuss claims for insurer bad faith liability from the use of artificial intelligence in underwriting and claims investigation, adjusting, denial, and settlement. The program will discuss the basis for bad faith claims, novel legal issues, and current cases.
- Introduction to terminology: insurtech, AI, generative AI, and more
- Automated adjustment software and programs explained
- Increase in the use of AI and its impact on first- and third-party claim analysis
- Contractual and extracontractual claims
- Breach of contract
- Bad faith
- Consumer protection law
- Civil rights violations
- Evidentiary questions
- Use of experts
- Access to the underlying algorithms and training materials used to develop the AI
- Pending cases
The panel will review these and other pivotal issues:
- What kind of due diligence should insurance companies undertake before adopting AI, and for what claim should it be applied?
- What is responsible use of AI in insurance?
- Is insurtech reliable and what experts are needed to demonstrate that?
- Where does the data supporting AI come from, and is it market-specific?
- Is personalization of insurance classifications changing the nature of insurance?
Robert M. Horkovich
Mr. Horkovich focuses his practice on the area of insurance recovery. He has obtained over $5 billion in... | Read More
Mr. Horkovich focuses his practice on the area of insurance recovery. He has obtained over $5 billion in settlements and judgments from insurance companies for his clients over the past decade. He is a trial lawyer with substantial experience in trying complex insurance coverage actions on behalf of corporate policyholders and governmental entities.Close
A savings of $148