Telehealth Credentialing and Privileging: Minimizing Liability, Protecting Patient Privacy, Ensuring Quality Care

Recording of a 90-minute CLE webinar with Q&A

Conducted on Wednesday, December 19, 2018

Recorded event now available

or call 1-800-926-7926
Course Materials

This CLE course will guide counsel to healthcare facilities and practitioners on CMS’ rule and guidance for telehealth credentialing and privileging. The panel will outline the steps for providers to comply with the rule and ensure effective and confidential telehealth practices.


Recent developments in patient-service delivery systems, accountable care organizations and technology have transformed the physician/patient relationship. The events have also impacted the platforms through which patients access healthcare, paving the way for advances in telehealth and underscoring the importance of effective credentialing and privileging of telehealth practitioners.

As telehealth expands and reliance on telehealth practitioners grows, healthcare facilities and entrepreneurs must take steps to navigate the many risks that come with implementing telehealth practices, minimize liability, protect patient privacy, and ensure quality of care. Such measures include revising medical staff bylaws, creating new policies, negotiating written agreements, and monitoring telehealth practitioners.

Listen as our authoritative panel of healthcare attorneys reviews the requirements of the CMS rule, lessons from enforcement and experience, and changes for healthcare facilities, entrepreneurs and practitioners engaged in telehealth practices. The panel will also discuss the interplay among the Joint Commission’s telehealth standards, state medical board guidance, and telehealth guidelines from professional associations, as well as best practices for compliance with these standards, guidance and guidelines.



  1. CMS’ rule on credentialing and privileging and lessons learned
    1. Requirements of CMS’ rule
    2. Credentialing and privileging issues
    3. Regulatory compliance challenges
  2. Impact on healthcare facilities, entrepreneurs and practitioners
    1. Revising medical staff bylaws and creating hospital policies
    2. Negotiating written agreements and minimizing risk exposure
    3. Monitoring telehealth practitioners to assess the quality of care
    4. Protecting patient privacy amid technological advancements
  3. Compliance strategies for new guidance and guidelines
    1. Understanding individual state requirements
    2. Evaluating the impact of new direction and guidelines
    3. Accommodating the use of telehealth technologies


The panel will review these and other key issues:

  • Provisions to include in the agreement between the telehealth provider and the hospital
  • Requirements for healthcare facilities and providers to implement the telehealth rule
  • Steps for healthcare organizations to minimize the liability risks for the practice of telehealth through the credentialing, privileging and monitoring of practitioners


Barton, Richard D.
Richard D. Barton

Procopio Cory Hargreaves & Savitch

Mr. Barton has represented health care providers and health systems for over 30 years. As trial counsel, he has tried...  |  Read More

Talbot, Cory
Cory Talbot

Holland & Hart

Mr. Talbot counsels on antitrust issues for a broad array of healthcare transactions, such as clinical and financial...  |  Read More

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Strafford will process CLE credit for one person on each recording. All formats include course handouts.

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