Telehealth Credentialing and Privileging: Minimizing Liability, Protecting Patient Privacy, Ensuring Quality Care

Recording of a 90-minute CLE webinar with Q&A

Conducted on Wednesday, June 21, 2017
Recorded event now available

This CLE webinar will provide guidance for counsel to healthcare facilities and practitioners on CMS’ rule and guidance for telehealth credentialing and privileging. The panel will outline the steps for providers to comply with the rule and ensure effective and confidential telehealth practices.


Recent developments in patient-service delivery systems, accountable care organizations and technology have transformed the physician/patient relationship. The developments have also impacted the platforms through which patients access healthcare, paving the way for advances in telehealth and underscoring the importance of effective credentialing and privileging of telehealth practitioners.

As telehealth expands and reliance on telehealth practitioners grows, healthcare facilities and entrepreneurs must take steps to navigate the many risks that come with implementing telehealth practices, minimize liability, protect patient privacy, and ensure quality of care. Such steps include revising medical staff bylaws, creating new policies, negotiating written agreements, and monitoring telehealth practitioners.

Listen as our authoritative panel of healthcare attorneys reviews the requirements of the CMS rule, lessons from enforcement and experience, and changes for healthcare facilities, entrepreneurs and practitioners engaged in telehealth practices. The panel will also discuss the interplay among the Joint Commission’s telehealth standards, state medical board guidance, and telehealth guidelines from professional associations, as well as best practices for compliance with these standards, guidance and guidelines.


  1. CMS’ rule on credentialing and privileging and lessons learned
    1. Requirements of CMS’ rule
    2. Credentialing and privileging issues
    3. Regulatory compliance challenges
  2. Impact on healthcare facilities, entrepreneurs and practitioners
    1. Revising medical staff bylaws and creating hospital policies
    2. Negotiating written agreements and minimizing risk exposure
    3. Monitoring telehealth practitioners to assess quality of care
    4. Protecting patient privacy amid technological advancements
  3. Compliance strategies for new guidance and guidelines
    1. Understanding individual state requirements
    2. Assessing the impact of new guidance and guidelines
    3. Accommodating the use of telehealth technologies


The panel will review these and other key issues:

  • Provisions to include in the agreement between the telehealth provider and the hospital
  • Requirements for healthcare facilities and providers to implement the telehealth rule
  • Steps for healthcare organizations to minimize the liability risks for the practice of telehealth through the credentialing, privileging and monitoring of practitioners


Richard D. Barton, Partner
Procopio Cory Hargreaves & Savitch, San Diego

Mr. Barton has represented health care providers and health systems for over 30 years. As trial counsel, he has tried and arbitrated over 100 matters on behalf of health systems, hospitals, physician groups, and individual providers in business, class action, professional liability, fraud and abuse, and administrative matters in both Federal and State court. Mr. Barton has also been retained by numerous hospitals and health systems to serve in a consultative role to assist hospitals, medical staffs and physician groups in their oversight responsibilities.

Kim C. Stanger, Partner
Holland & Hart, Boise, Idaho

Mr. Stanger's practice focuses on healthcare transactions, including practitioner and payor contracts, joint ventures, practice formations, acquisitions, and mergers, conversions and physician integration. He helps clients comply with laws and regulations governing healthcare, including Stark, the Anti-Kickback Statute, HIPAA, EMTALA, HITECH, Medicare and Medicaid requirements, and licensing rules. He also advises clients in governance matters, including drafting and implementing board and medical staff bylaws, policies and rules.


CLE On-Demand - Streaming Video

Includes recorded streaming video of full program plus PDF handouts.

On-demand is the only recorded format recognized for CLE credits in DE, IN, KS, LA, MS, NC, OH, OK, SC, TN, VA, WI.

AK, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN*, KS, KY, LA, ME, MN, MO, MT, NC, ND, NH**, NJ, NM, NV, NY, OH*, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY (Note: Some states restrict CLE eligibility based on the age of a program. Refer to our state CLE Map for additional information.)

*Only available for attorneys admitted for more than two years. For OH CLE credits, only programs recorded within the current calendar year are eligible - contact the CLE department for verification.

**NH attendees must self-determine if a program is eligible for credit and self-report their attendance.

CLE On-Demand Video $297.00

How does this work?

Recorded Event

Includes full event recording plus handouts.

Strafford is an approved provider and self-study CLE credit is available in most states.

AK, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, KY, ME, MN, MO, MT, ND, NJ, NM, NY, OR, PA, TN, TX, UT, VT, WA, WV, WY (Note: Some states restrict CLE eligibility based on the age of a program. Refer to our state CLE Map for additional information.)

Strafford will process CLE credit for one person on each recording.

Additional copies of a recording can be purchased at a discount. Please call Strafford Customer Service toll-free at 1-800-926-7926 ext 10 or email to place your order.

Recorded Webinar Download $297.00

How does this work?

Recorded Audio Download (MP3) $297.00

How does this work?


Strafford webinars offer several options for participation: online viewing of speaker-controlled PowerPoint presentations with audio via computer speakers or via phone; or audio only via telephone (download speaker handouts prior to the program).  Please note that our webinars do not feature videos of the presenters.

Program Materials

Requires Adobe Reader 8 or later. Download Acrobat FREE.

Program Materials

Requires Adobe Reader 8 or later. Download Acrobat FREE.

or call 1-800-926-7926

CLE Credits

Many states grant CLE credits for on-demand streaming audio programs and recorded events. Our programs are pre-approved in many states. Refer to our state CLE map for state-specific information.

or call 1-800-926-7926

Customer Reviews

The program provided me with some key concerns to watch out for.

Bonita Paul


The speakers were well prepared and knowledgeable.

Kathleem Murphy

San Francisco General Hospital

The webinar was very clear & applicable to my practice.

Christine Lay

Bon Secours Health System

The program was very to the point — no fluff.

Brian McNamara

Wright Lindsey & Jennings

I liked the topic and the tools provided in the handouts.

Mildred Johnson

Texas Tech University Health Sciences Center

or call 1-800-926-7926

Health Law Advisory Board

Lowell C. Brown


Arent Fox

Jennifer L. Evans



Ryan S. Johnson


Fredrikson & Byron

Gina M. Kastel


Faegre Baker Daniels

Karen S. Lovitch


Mintz, Levin, Cohn, Ferris, Glovsky and Popeo

David A. Manko


Proskauer Rose

John J. Miles

Senior Counsel

Baker Donelson

C. Elizabeth O'Keeffe


Wyatt, Tarrant & Combs

J. Peter Rich


McDermott Will & Emery

Donald H. Romano

Of Counsel

Foley & Lardner

Judith A. Waltz


Foley & Lardner

John R. Washlick


Buchanan Ingersoll & Rooney

Jesse A. Witten


Drinker Biddle & Reath

or call 1-800-926-7926

Our Guarantee

Strafford webinars are backed by our 100% Unconditional Money-Back Guarantee: if you are not satisfied with any of our products, simply let us know and get a full refund. For more information regarding complaints and refunds, please contact us at 1-800-926-7926 ext 10. Complaints regarding this program can be submitted via the course evaluation found in the “Thank you” e-mail at the end of the course.