Technology Professional Services Agreements: Drafting Key Provisions, Streamlining Negotiations, Minimizing Disputes
Recording of a 90-minute CLE webinar with Q&A
This CLE course will provide business and technology counsel with a roadmap for drafting key provisions in technology professional services agreements (PSAs). The panel will discuss key clauses that should be included in PSAs, strategies for avoiding common negotiation pitfalls, and best practices for minimizing and resolving contract disputes.
Outline
- Key provisions in technology PSAs
- Service levels
- Cooperation
- Intellectual property
- Acceptance testing
- Personnel
- Payment terms and fees
- Termination
- Warranties
- Indemnification
- Limitation of liability
- Legal compliance
- Confidentiality
- Anticipating common drafting issues and streamlining negotiations
Benefits
The panel will review these and other key issues:
- What are the key questions counsel must consider before undertaking the negotiation and drafting of a technology PSA?
- What contract terms are most frequently included in PSAs?
- What are the most commonly disputed issues during contract negotiations and what are effective approaches to resolve them?
Faculty

Alan G. Fishel
Partner
Arent Fox
Mr. Fishel leads the firm's Communications, Technology & Mobile group. He practices regularly in front of the... | Read More
Mr. Fishel leads the firm's Communications, Technology & Mobile group. He practices regularly in front of the FCC, and is nationally recognized for his advocacy and transactional skills. He also handles an array of transactional matters relating to technology and telecommunications-related agreements. He provides seminars to in-house counsel and attorneys regarding how to most effectively negotiate agreements.
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Nicholas J. Lawson, Esq.
Arent Fox
Mr. Lawson practices in the firm’s Intellectual Property and Communications, Technology & Mobile groups.... | Read More
Mr. Lawson practices in the firm’s Intellectual Property and Communications, Technology & Mobile groups. He represents clients in matters involving technology transactions and the clearance, policing, and enforcement of trademarks. In the technology sphere, Mr. Lawson focuses on negotiating cloud service, hardware, software, and other technology-related transactions.
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