Successful Internal Investigations

From Interviewing Suspects to Gathering Evidence: Approaches That Work for Security Leaders

Recording of a 100-minute webinar with Q&A

Conducted on Thursday, April 10, 2008

Program Materials


Investigation of incidents and possible crimes—ranging from physical threats to sexual harassment to theft—before calling law enforcement is often in corporate security's best interests.

In each case, effective internal investigations by security professionals must balance aggressive interviewing and interrogation with proper caution. A rushed and clumsy in-house probe can fail to stop costly employee theft, tip off a suspect, or get the company sued.

Security leaders must ensure their investigators interview suspects and witnesses skillfully and completely, are thorough in gathering and cataloguing evidence, and conduct surveillance and interrogations within legal bounds.

Listen as our panel of corporate security veterans and investigation consultants tells you the key success elements for in-house investigations.



The panel gives you their best guidance on these and other imperatives: 

  • Enlisting employees as security's eyes and ears and making smart—but legally defensible—use of surveillance.
  • Making best use of prevention measures, such as exception reporting and forensic auditing.
  • Posing smart questions in an artful way during interviews and interrogations, and spotting verbal and physical cues that someone is lying.
  • Creating an investigative file that can withstand a legal attack.
  • Identifying potential witnesses and gathering their complete statements.


Jimmy Chin
Jimmy Chin
Risk Management Director
The Peninsula Hotel

He has three decades of experience in security and risk management for hotel companies that also include Loews Corp....  |  Read More

Charles Barry
Charles Barry
Charles H. Barry & Associates

He runs a security and investigations consulting firm that specializes in gaming industry clients. He previously was...  |  Read More

George Trapp
George Trapp
Risk Management Director