SaaS, PaaS and IaaS: Evaluating Cloud Service Agreement Models, Negotiating Key Terms, and Minimizing Contract Disputes
A live 90-minute CLE webinar with interactive Q&A
Wednesday, April 19, 2017
1:00pm-2:30pm EDT, 10:00am-11:30am PDT
This CLE webinar will provide guidance to business and technology counsel for drafting cloud computing service agreements on behalf of customers. The panel will examine the three different types of cloud computing service models—Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). The panel will focus on SaaS and the most critical issues and concerns that counsel should address during contract negotiations to effectively mitigate risk.
Cloud computing services encompass three service delivery models—SaaS, PaaS and IaaS. In the SaaS model, software is provided as a service to the customer via the internet. The PaaS model gives the customer a computing platform on which to develop and run their own applications. The IaaS model allows the customer to configure the system at the processing, storage and network level.
Agreements for all cloud computing service models should address, at a minimum, performance objectives, service levels, data privacy and security, indemnification, intellectual property, limitations of liability, warranties, termination, transition assistance and data ownership.
Listen as our authoritative panel explains the differences between the three cloud computing service models, and key provisions and best practices for drafting agreements for each model.
- Explanation of different cloud computing services models and when each is appropriate
- Key provisions in cloud computing services agreements
- Best practices to mitigate risk
The panel will review these and other key issues:
- What contract terms are most important in cloud computing services agreements?
- How can counsel for customers best mitigate risk when drafting and negotiating the agreements?
- What are the most commonly disputed issues during contract negotiations, and what are some effective strategies for resolving them?
Megan Smith Demicco
Kilpatrick Townsend & Stockton,
Ms. Demicco focuses her practice on outsourcing agreements, technology licensing, and government contracting. Prior to joining the firm, she was Assistant General Counsel at the Texas Department of Information Resources where she served as the primary state attorney for Texas.gov, the state’s eGovernment portal, a public-private partnership offering more than 1,000 online services for more than 100 publicly-funded customers.
Monique McNeill, Commercial Counsel
Ms. McNeill negotiates a wide range of commercial and IT agreements including customer supply agreements, procurement contracts, technology licensing, and professional services agreements. She also regularly provides legal counsel, advice and guidance on complex commercial arrangements, global technology transactions, general corporate matters and strategic initiatives.
Live Webinar $297.00
Add a colleague on the same connection in the same room for only $97.00 in the shopping cart or by calling customer service.
This webinar is eligible for at least 1.5 general CLE credits.
CLE credits are not available for PR.
*In KS, OH, PA, for more than 1 attendee on the connection you must contact Strafford CLE via email or call 1-800-926-7926 ext. 35 prior to the program for special instructions.
CLE On-Demand - Streaming Video
Includes recorded streaming video of full program plus PDF handouts.
On-demand is the only recorded format recognized for CLE credits in DE, IN, KS, LA, MS, NC, OH, OK, SC, TN, VA, WI.
AK, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN*, KS, KY, LA, ME, MN, MO, MT, NC, ND, NH**, NJ, NM, NV, NY, OH*, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY (Note: Some states restrict CLE eligibility based on the age of a program. Refer to our state CLE Map for additional information.)
*Only available for attorneys admitted for more than two years. For OH CLE credits, only programs recorded within the current calendar year are eligible - contact the CLE department for verification.
**NH attendees must self-determine if a program is eligible for credit and self-report their attendance.
CLE On-Demand Video $297.00
Available 48 hours after the live event
Includes full event recording plus handouts (available after live webinar).
Strafford is an approved provider and self-study CLE credit is available in most states.
AK, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, KY, ME, MN, MO, MT, ND, NJ, NM, NY, OR, PA, TN, TX, UT, VT, WA, WV, WY (Note: Some states restrict CLE eligibility based on the age of a program. Refer to our state CLE Map for additional information.)
Strafford will process CLE credit for one person on each recording.
Additional copies of a recording can be purchased at a discount. Please call Strafford Customer Service toll-free at 1-800-926-7926 ext 10 or email email@example.com to place your order.
Recorded Webinar Download $297.00
Available 48 hours after the live event
Recorded Audio Download (MP3) $297.00
Available 24 hours after the live event
DVD (Slide Presentation with Audio) $297.00
plus $9.45 S&H
Available ten business days after the live event
Registration Plus Recorded Event
Live Webinar & Webinar Download $394.00
Recorded Webinar Download Only $97.00 with Registration/Webinar Combo
Live Webinar & Audio Download $394.00
Recorded Audio Download (MP3) Only $97.00 with Registration/MP3 Combo
Live Webinar & DVD $394.00 plus $9.45 S&H
DVD (Slide Presentation with Audio) Only $97.00 with Registration/DVD Combo
Strafford webinars offer several options for participation: online viewing of speaker-controlled PowerPoint presentations with audio via computer speakers or via phone; or audio only via telephone (download speaker handouts prior to the program). Please note that our webinars do not feature videos of the presenters.
CLE Credits By State
Hinckley, Allen & Snyder
The presentation was perfect - not too technical or legal. Keep up the good work!!
I thought the content covered in the webinar was very helpful.
I liked the concise and clear presentation of the subject matter.
Moss & Barnett
One of the best webinars we have attended.
Ladas & Parry
Business Contracts and Franchise Advisory Board
Bowman and Brooke
Davis Wright Tremaine
Chief Legal Officer
Coverall North America
Strafford webinars are backed by our 100% Unconditional Money-Back Guarantee: if you are not satisfied with any of our products, simply let us know and get a full refund. For more information regarding complaints and refunds, please contact us at 1-800-926-7926 ext 10. Complaints regarding this program can be submitted via the course evaluation found in the “Thank you” e-mail at the end of the course.