Negotiating SaaS Agreements: Key Contract Provisions and Protections
Recording of a 90-minute CLE webinar with Q&A
This CLE webinar will discuss the latest trends in drafting and negotiating Software as a Service (SaaS) agreements. The panel will discuss critical issues to address in negotiations and contract provisions and offer strategies to avoid common contracting pitfalls.
- Drafting and negotiating critical provisions in the SaaS agreement
- Ownership of data
- Access to data
- Data security
- Service level agreement
- Limitations and warranties
- Other significant provisions
- Recent legal developments and business trends impacting SaaS agreements
The panel will review these and other high priority issues:
- What are the primary distinctions between on-site and provider-hosted software? Why does it matter from a legal standpoint?
- How can concerns about data privacy, security, access, integrity and recovery be addressed in the SaaS contract?
- What are some best practices for drafting SaaS agreements to ensure that SaaS services will continue to be available and supported?
Beth A. Fulkerson
Culhane Meadows Haughian & Walsh
Ms. Fulkerson’s career has closely followed the development of the internet – from deciding which... | Read More
Ms. Fulkerson’s career has closely followed the development of the internet – from deciding which traditional media laws applied to the first major e-commerce website launch to explaining to congressmen why her client’s website has so many trackers. Ms. Fulkerson’s experience includes advising and assisting clients in all aspects of website and product launches, including name selection, consumer privacy disclosures, PCI compliance and copyright licensing. Having managed various crises as in-house counsel, she enjoys training employees to prevent the next crisis. Recent work includes providing advice regarding privacy issues with connected devices (IoT or Internet of things), ownership of content published in private social media networks, and sharing of film shot from traffic helicopters.Close
Lead Counsel, U.S. Health & Life Sciences Legal
Mr. Leong is a technology attorney at Microsoft, where he is lead counsel for Microsoft U.S. Health & Life... | Read More
Mr. Leong is a technology attorney at Microsoft, where he is lead counsel for Microsoft U.S. Health & Life Sciences, which is empowering the health industry's digital transformation through artificial intelligence, clinical and operational analytics, cyber threat management, patient engagement, precision medicine, and modern care coordination. In his role, he leads the U.S. Health & Life Science Legal team and overall legal strategy and execution on complex technology transactions, regulatory policy and compliance, privacy and data protection, incident management, and other issues related to the operations, marketing, and sales functions of the Microsoft U.S. Health & Life Sciences business. Mr. Leong speaks and writes regularly on global privacy and data protection, information security, technology innovation in the legal profession, and digital health issues in the cloud.Close
David W. Tollen
Tech Contracts Academy
Mr. Tollen is an attorney and also the founder of Tech Contracts Academy, where he trains businesspeople and lawyers to... | Read More
Mr. Tollen is an attorney and also the founder of Tech Contracts Academy, where he trains businesspeople and lawyers to draft and negotiate IT contracts. He is the author of the American Bar Association’s bestseller, The Tech Contracts Handbook: Cloud Computing Agreements, Software Licenses, and Other IT Contracts for Lawyers and Businesspeople (ABA Publishing 2015). Mr. Tollen practices law with Sycamore Legal, P.C. in San Francisco, representing buyers and sellers of information technology. And he serves as an expert witness in cases about IT contracts.Close