Legal Ethics and Technology: Complying With Changes to the Model Rules of Professional Conduct

Best Practices to Protect Client Confidences and Advertise Legal Services

An excellent way to earn ethics CLE credits

Recording of a 90-minute CLE webinar with Q&A

This program is included with the Strafford CLE Pass. Click for more information.
This program is included with the Strafford All-Access Pass. Click for more information.

Conducted on Wednesday, December 12, 2012

Recorded event now available

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Course Materials

This CLE course will prepare attorneys to deal with the ethical issues that arise when using technology in the practice of law, particularly in light of the recent updates to the Model Rules of Professional Conduct. Important issues include areas of cloud computing, encryption and attorney-client communications.


The use of technology is an integral component of every law practice. In Aug. 2012, the ABA approved the proposals of its Commission on Ethics 20/20 updating the Model Rules of Professional Conduct concerning technology-related conduct by attorneys in the practice of law.

Counsel must take steps to avoid inadvertent or unauthorized disclosure of, or access to, information pertaining to client representation. Instituting proper procedures to protect client confidences requires maintaining security of technology and preventing unauthorized interception of electronic data.

Law firms and practitioners must scrutinize the use of technology for client development and be aware of the new guidelines on targeted communications and payment for recommendations. Counsel must take precautions to prevent the unintended establishment of a client relationship in a digital age.

Listen as our panel focuses on the ethical challenges faced by counsel in the use of technology in their practice, and addresses best practices to avoid ethical violations in a digital age.



  1. Technology that can create ethical challenges
  2. Ethical challenges in using technology
    1. Cloud computing
    2. Encryption
    3. Attorney-client communications
    4. And more
  3. Model Rule changes
  4. Best practices to avoid ethical violations


The panel will review these and other key questions:

  • What are the new changes to the Model Rules that impact the ways counsel can use technology in the practice of law?
  • What technologies used by attorneys in the practice of law present the most significant challenges?
  • What are the best practices for counsel to avoid ethical violations when using technology in the practice of law?

Following the speaker presentations, you'll have an opportunity to get answers to your specific questions during the interactive Q&A.


Jack Marshall
Jack Marshall


He is an ethics trainer, having created and facilitated more than 200 different interactive seminars, retreats and...  |  Read More

Shannon Brown
Shannon Brown

Law Office of Shannon Brown

His practice focuses primarily on acting as a consulting attorney to other attorneys on technology-related issues in...  |  Read More

Jodi Cramer
Jodi Cramer
Senior Air Staff Counsel
United States Air Force

She specializes in information law. She previously served as general attorney with FEMA, where she advised on...  |  Read More

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