Drafting IT Master Services Agreements: Guidance for Purchaser and Vendor Counsel
Defining Project Scope and Obligations, Negotiating Pricing and Payment Terms, Interplay With Statements of Work
Recording of a 90-minute CLE webinar with Q&A
This CLE webinar will provide business and technology counsel with a roadmap for drafting and negotiating information technology (IT) master services agreements (MSAs). The panel will discuss key provisions to include in the agreements and strategies for avoiding common negotiation pitfalls and resolving contract disputes.
Outline
- Key provisions in IT MSAs
- Purchaser considerations
- Vendor considerations
- Anticipating common drafting issues and streamlining negotiations
Benefits
The panel will review these and other highly relevant issues:
- What are the essential questions counsel to purchasers and suppliers must first consider before undertaking the negotiation and drafting of an IT MSA?
- What are the most frequently included contract terms in MSAs?
- What are the most commonly disputed issues during contract negotiations, and what are practical approaches to resolve them?
Faculty

George Kimball
Counsel
Wiggin and Dana
Mr. Kimball advises clients in a wide range of initiatives and opportunities related to outsourcing information... | Read More
Mr. Kimball advises clients in a wide range of initiatives and opportunities related to outsourcing information technology and business processes. He is the author of Outsourcing Agreements: A Practical Guide (Oxford University Press, 2010). Mr. Kimball frequently lectures on outsourcing and related subjects and is an adjunct member of the law faculty at the University of Michigan. Before joining the firm, he was an associate general counsel at Hewlett Packard, where he was responsible for negotiating complex technology transactions and for teaching, training, and practice tools for HP lawyers, sales executives, and account executives and was principal counsel for cloud and security businesses.
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Brad L. Peterson
Partner
Mayer Brown
Mr. Peterson leads the firm’s Technology Transactions Practice. He has focused his practice for 20 years on... | Read More
Mr. Peterson leads the firm’s Technology Transactions Practice. He has focused his practice for 20 years on helping companies work better with their technology and operations supplies. Mr. Peterson has represented customers in dozens of large outsourcing agreements with, cumulatively, over $10 billion in contract value. He has represented clients in all major types of outsourcing transactions and has negotiated opposite all of the first-tier and most of the second-tier providers. Mr. Peterson is a frequent speaker and writer on outsourcing topics, among others.
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Larry Schultis
Founding Partner
Schultis Law Group
Mr. Schultis focuses on IP transactions, and has substantial experience representing both technology consumers and... | Read More
Mr. Schultis focuses on IP transactions, and has substantial experience representing both technology consumers and vendors and a wide variety of service providers. He represents large customers in outsourcing arrangements including one of the world's largest financial institutions, a big four accounting firm, major health care providers and utilities. Prior to founding his firm, he spent a decade as a partner at Pillsbury Winthrop Shaw Pittman LLP, focusing on IP transactions.
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