Conducting Internal Theft Investigations

Successful Tactics from Detention to Arrest

Recording of a 100-minute webinar with Q&A

Conducted on Thursday, May 24, 2007

Program Materials


Theft of products and property by employees, vendors and service people costs companies billions of dollars each year. And security plays a lead role in investigating — and stopping — those potentially crippling losses.

Effective internal theft investigations couple art and science and balance aggressiveness with proper caution. A rushed and clumsy internal probe can be just as damaging as the thefts themselves.

If your security staff wastes time chasing the wrong leads and asking the wrong questions, the losses continue to pile up. If they exceed their rights in surveillance, interrogations or terminating suspects, the company could face a massive lawsuit.

Listen as our panel of corporate security veterans tells you what elements make their theft investigations successful — and offer their first-hand experiences on where they went wrong and how you can avoid those pitfalls.



You'll get the panel's best guidance on:

  • Enlisting employees as security's eyes and ears, and making smart - but legally defensible - use of surveillance
  • Using prevention measures, such as exception reporting and forensic auditing, as tools to gather investigative evidence.
  • Artful questions to pose during interrogations, and how to spot verbal and physical cues that someone is lying.
  • Employee survey questionnaires that help you identify honest employees and focus your attention on suspects.
  • Creating an investigative file that can withstand a legal attack.
  • Security's rights and responsibilities in investigations under the federal Fair Credit Reporting Act.


Tony Ramos
Tony Ramos
Integra Security Alliance

The firm works with corporate clients on investigations, employee screening, training and other activities. Previously,...  |  Read More

David Jones
David Jones
President and CEO
Cost Benefit Loss Prevention Consultants

He has more than 30 years of experience in retail loss prevention and security, recently wrapping up eight years as VP...  |  Read More

Ron Hauri
Ron Hauri
Hauri Associates

Until recently, he was VP of global corporate security at Aon Corp. Previously in his career, Ron was manager of...  |  Read More