Cloud Services: Managing Privacy Risks

Structuring Cloud Computing Agreements and Policies Governing Employee Use of Mobile Devices

Recording of a 90-minute CLE webinar with Q&A

Conducted on Tuesday, October 16, 2012

Recorded event now available

or call 1-800-926-7926
Course Materials

This CLE course will provide guidance to counsel on confidentiality concerns associated with using cloud services. The program will identify issues in drafting cloud computing agreements, as well as privacy issues with transmission of company data to the cloud and employee access via mobile devices.


As cloud services are increasingly used to maintain companies' financial, employee, health and other confidential information, counsel negotiating cloud agreements must be aware of privacy-related compliance requirements.

Counsel must address threshold data privacy and security concerns in commercial cloud services; privacy-related due diligence; and market trends and provider and customer perspectives on provisions in custom enterprise model contracts.

With employees' increased use of mobile devices to access the cloud, sensitive data goes into cloud storage with varying levels of security protection. Data security challenges require developing policies to manage these risks, including the use of mobile device management programs.

Listen as our experienced panel identifies critical privacy issues associated with cloud services and addresses the evolving best practices for evaluating and managing privacy risks. The panel will discuss how to comply with changes in the law from the perspective of cloud customer and provider.



  1. The intentional cloud
    1. Digital security and privacy concerns in negotiating contracts with providers
    2. Digital security and privacy concerns in negotiating contracts with customers
    3. Responsibility for compliance between cloud providers and cloud clients
    4. Mechanisms for cloud purchasers to evaluate the provider’s security
    5. Contractual provisions for security breaches and privacy
  2. The accidental cloud
    1. Security and privacy concerns in connection with employee actions that result in company data being sent to, and stored in, the cloud (outside the parameters of negotiated contracts with providers).
    2. Structuring policies, including BYOD programs, for employee access to corporate networks through the cloud, using personal and company issued devices, to address privacy and security interests of employer and employees


The panel will review these and other key questions:

  • What are the threshold data privacy issues in commercial cloud services?
  • What are the market trends from customer and provider perspectives?
  • How are companies addressing the privacy issues associated with employee use of mobile devices to access the cloud?

Following the speaker presentations, you'll have an opportunity to get answers to your specific questions during the interactive Q&A.


Margaret Keane
Margaret Keane

Littler Mendelson

As an employment litigator and counselor, she litigates privacy-based claims and works with clients to comply with...  |  Read More

John Kennedy
John Kennedy

Wiggin and Dana

As a member of the Information Technology and Outsourcing, and Privacy and Information Security Groups, he focuses on...  |  Read More

Christopher M. Koa
Christopher M. Koa
Senior Legal Counsel

He has lead responsibility globally for five of Dell’s IT Services Delivery divisions, development and delivery...  |  Read More

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