Our Guarantee

What is Strafford's guarantee?

All of our live webinars are backed by Strafford's 100% Unconditional Money-Back Guarantee. If you are not satisfied with your Strafford purchase, simply let us know and request a full refund.

For On-Demand and recordings, requests for refunds must be made within 15 days of purchasing the course. No refunds will be granted after the certificate of completion has been issued.

For CLE or CPE Individual Annual Pass, if you are not completely satisfied with your first webinar, you can cancel your annual pass within one week of that webinar for a full refund of your purchase price.

For in-person seminars, refunds can be requested up to 48 hours before the seminar.  You may substitute an attendee at any time.

For questions or concerns, please contact our offices at custserv@straffordpub.com or 1-800-926-7926.