Our Guarantee

What is Strafford's guarantee?

All of our live webinars are backed by Strafford's 100% Unconditional Money-Back Guarantee. If you are not satisfied with your Strafford purchase, simply let us know and request a full refund.

For On-Demand and recordings, requests for refunds must be made within 15 days of purchasing the course. No refunds will be granted after the certificate of completion has been issued.

For CLE or CPE Individual Annual Pass, if you are not completely satisfied with your first webinar, you can cancel your annual pass within one week of that webinar for a full refund of your purchase price.

For in-person seminars, refunds can be requested up to 48 hours before the seminar.  You may substitute an attendee at any time.

For questions or concerns, please contact our offices at custserv@straffordpub.com or 1-800-926-7926 ext 10.

What is Strafford's Scholarship Policy?

Strafford’s Financial Hardship Policy: 

Strafford offers full or partial scholarships to unemployed attorneys, law students, law professors, nonprofit organizations, government agencies and others with financial hardships. We make a limited number of full or partial scholarships available for Strafford in-person courses and their related webcasts and group casts.  Individuals may only apply for a hardship reduction once within a 12-month period.  Submission of an application does not constitute acceptance and Strafford reserves the right to make a determination on a case-by-case basis.

Application Instructions:

Please email cle@straffordpub.com for a Scholarship/Hardship Application.

Then submit the completed Scholarship/Financial Hardship application with a sheet of your letterhead with anticipated current year earnings (if employed) or with a copy of your student ID at least 10 business days prior to the course date.  Requested information should be sent to Strafford’s Continuing Legal Education Department by email, or mail (see below).

Scholarships and discounts are nontransferable from program to program or person to person.

Discounts or Scholarships may be applied only toward a Strafford in-person program registration fee and not for any other costs that may be associated with attending the program.

Please DO NOT REGISTER for the course or program before you receive a response.

Please email cle@straffordpub.com, or mail applications to: Continuing Legal Education Department, Strafford, 590 Dutch Valley Rd, NE, Atlanta, GA 30324.