{"page":{"id":3,"title":"Customer Service"},"nodes_by_slug":{"page_cs_how_help":{"id":43,"slug_internal":"page_cs_how_help","title":"How Can We Help You?"}},"faqs":[{"id":125,"title":"Why is there a separate charge for CPE credit processing?","slug":"why-is-there-a-separate-charge-for-cpe-credit-processing","section":"cpe","section_position":2,"body":"\u003cp\u003eWe have a separate processing charge for those attendees seeking optional CPE credits so that only those who need CPE credits incur those costs.\u003c/p\u003e\n\n\n\n\u003cp\u003eEach attendee seeking CPE credits should be registered for a line and pay an additional CPE processing fee.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor programs offering both CLE and CPE, you must purchase a line\u0026nbsp;to receive CPE credit.\u003c/p\u003e","created_user_id":null,"updated_user_id":5,"created_at":"2010-01-15T21:46:13.000-05:00","updated_at":"2020-05-12T21:17:27.000-04:00","list_top_10_position":null,"list_help_today_position":null,"list_webinars_position":null,"list_publications_position":null,"list_cle_position":null,"list_cpe_position":2,"list_irs_position":null}],"shortcuts":{"top_questions":{"title":"Top Questions","icon":"todo","where":"list_top_10_position is not null","order":"list_top_10_position","slug":"top-questions"},"help_for_todays_programs":{"title":"Help for \u003cbr class=\"hide-mobile-tablet\"/\u003eToday's Programs","icon":"help","where":"list_help_today_position is not null","order":"list_help_today_position","slug":"help-for-todays-programs"},"live_webinars":{"title":"Live Webinars","icon":"webinars","where":"list_webinars_position is not null","order":"list_webinars_position","slug":"live-webinars"},"passes":{"title":"Annual Passes","icon":"pass","sections":["cle_passes","cpe_passes","multi_passes"],"slug":"passes"},"enterprise_packages":{"title":"Enterprise Packages","icon":"in-person","sections":"packages","slug":"enterprise-packages"},"cle_and_cpe_credits":{"title":"CLE \u0026 CPE Credits","icon":"ce-credit","where":"list_cle_position is not null or list_cpe_position is not null","order":"list_cpe_position, list_cle_position","slug":"cle-and-cpe-credits"},"on_demand":{"title":"On-Demand","icon":"on-demand","sections":"on_demand_webinars","slug":"on-demand"},"payment_options":{"title":"Payment Options","icon":"payment","sections":"billing","slug":"payment-options"},"account_info":{"title":"Account Info","icon":"account","sections":"account","slug":"account-info"}}}