and Minimize Turnover
CD of Teleconference with Q&A
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and Premises Liability Report
Keeping your top-performing security officers is a constant challenge, but it’s particularly difficult when the best people have plenty of opportunities elsewhere. Getting the most out of each and every member of your staff is another daunting task.
Retaining valued officers (in-house or contract) and maximizing performance is more art than science. Get ahead of the game by learning from your peers and fellow security executives about successful tactics that your security department can quickly and successfully implement.
Listen as our panel of experienced corporate security leaders shares their ideas for keeping the best officers and getting top results from staff – and which approaches have failed.
Our panel included:
Ted Almay, Chief Security Officer, Deloitte & Touche, Raleigh, N.C. He previously was Chief of Security for insurance company USAA in San Antonio.
Ray Muise, Assistant VP of Security, MassMutual Financial Group, Springfield, Mass. He had a long police career in Massachusetts before coming to MassMutual in 1998. He oversees a $3.5 million security budget and 85 contract and proprietary officers at three company locations.
Jimmy Wilson, Security Director, Arizona Charlie's Decatur Casino and Hotel, Las Vegas.
The panel prepared security management to do a more effective job when it comes to:
- Using post orders and check-ins to ensure stringent oversight of officers and keep their attention on your company’s biggest risks.
- Providing consistent, clear communication with your guard force when demands on a security leader’s time have never been greater.
- Leveraging motivational tools and putting pay increases in the proper context.
- Training and re-training on post orders and identifying other skills that benefit your security mission and energize officers.
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TELECONFERENCE CD
Purchase a CD-ROM of the full conference proceedings, including Q&A and PDF files of all handouts (available 10 days after the program).
- Regular Price – $247 (plus $9.45 S&H)
- With Teleconference Registration – an additional $75 (plus $9.45 S&H)
Click here to order a CD


