Security Metrics

Corporate security leaders need to measure key activities and make an informed judgment to determine whether the security mission is truly being accomplished efficiently and effectively.

Measuring security performance must be aligned with the company’s business goals. Any apparent progress must be viewed with those goals in mind. Armed with such data, a security leader can make a viable case for funding to senior execs.

Listen as our panel of veteran security professionals and advisors helps you craft a realistic, effective approach to measuring security performance.

You’ll gain new insights and a fresh appreciation of how you can:

• Evaluate which of the many security activities and systems are most crucial to the company’s mission, and which can be managed with a less quantitative approach.
• Decide how to measure those key activities and who will be responsible for reporting and assembling data.
• Make sound business decisions and recommendations based on data, and know when you need more information.
• Determine how to glean useful comparative data from other companies in your market or industry from reports or your own survey tools without burdensome cost or labor.

Our panelists include:

John Shriner is senior vice president and director of physical security for Wells Fargo Bank, based in Minneapolis. In that role, he has administrative responsibility for implementation of the company’s security program both nationally and internationally, for more than 6,000 store and operations locations and 150,000 employees. John began his security career with Norwest Banks in 1987, becoming part of Wells Fargo through a 1999 merger.

Greg Acton is senior manager of global security and safety at Palm Inc., the Sunnyvale, Calif.-based producer of handheld communications devices and software. There, he manages physical security, information asset protection and life safety programs worldwide. Greg previously managed worldwide security operations at Lam Research Corp.

Bob Bernardo is senior security administrator at Massport, the diversified transit agency that oversees Boston’s airport and seaport as well as a network of crucial bridges and tunnels. He administers security metrics and assists in security audit programs across aviation and maritime facilities. Before coming to Massport, Bob worked for 16 years at JP Morgan Chase & Co.

Michele Freadman is deputy security director at Massport, where she directs the security audit program throughout all facilities to ensure adherence with federal regulations and identify best practices. Before coming to Massport, Michele worked in security investigations and training management positions at the MetLife and CIGNA insurance companies.

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TELECONFERENCE CD
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