Conducting Internal Theft Investigations: e

Theft of products and property by employees, vendors and service people costs companies billions of dollars each year. And security plays a lead role in investigating -- and stopping -- those potentially crippling losses.

Effective internal theft investigations couple art and science and balance aggressiveness with proper caution. A rushed and clumsy internal probe can be just as damaging as the thefts themselves.

If your security staff wastes time chasing the wrong leads and asking the wrong questions, the losses continue to pile up. If they exceed their rights in surveillance, interrogations or terminating suspects, the company could face a massive lawsuit.

Listen as our panel of corporate security veterans tells you what elements make their theft investigations successful -- and offer their first-hand experiences on where they went wrong and how you can avoid those pitfalls.

John Dietz, President of Dietz and Associates, Richardson, Texas

Alan Greggo, Director of Loss Prevention, Luxottica Retail, Mason, OH

James Pastor, PHD, J.D., President, SecureLaw Ltd., Lemont, Ill

Fred Albert, Corporate Security Director, Nortel Networks, Dallas, Texas

You'll get their best guidance on:

• Enlisting employees as security’s eyes and ears, and making smart – but legally airtight – use of surveillance
• Using prevention measures, such as exception reporting and forensic auditing, as tools to gather investigative evidence
• Artful questions to pose during interrogations, and how to spot verbal and physical cues that someone is lying
• Employee survey questionnaires that help you identify honest employees and focus your attention on real suspects
• Creating an investigative file that can withstand a legal attack
• Security’s rights and responsibilities in investigations under the federal Fair Credit Reporting Act

*******************************************************************************

TELECONFERENCE CD
Purchase a CD of the full conference proceedings.