Getting Top Results From Your Security Officer Force

Keeping the security officers who perform best is a constant challenge, but it’s particularly difficult when the best people have plenty of opportunities elsewhere.

Retaining valued officers (in-house or contract) and maximizing their performance is more art than science. Join our teleconference on March 29 to hear your peer security executives discuss their own successful tactics that your security department can quickly imitate.

Listen as our panel of experienced corporate security leaders shares their best ideas to get top results from their officers – and which approaches they’ve scrapped from hard-won experience.

The panel's insights will prepare your security management to do a better, more innovative job when it comes to:

• Stringent oversight of officers, using post orders and check-ins to keep their attention on your company’s biggest risks.
• Consistent, clear communication with your guard force when demands on a security leader’s time have never been greater.
• Motivation, putting pay increases in the proper context and leveraging other motivational tools.
• Training and re-training, covering post orders but also identifying other skills that benefit your security mission and energize officers.

Our panel includes:

Bryan Fort is senior security manager at Noven Pharmaceuticals Inc., a Miami-based manufacturer of drug delivery products. Before coming to Noven, he was security director at Kaiser Permanente for five years. Bryan’s 25 years of experience in public and private sector security also includes nine years as a police chief in Ohio.

Gene Thompson is VP of security at Macerich Co., a shopping mall operator based in Santa Monica, Calif. Before entering the private sector, he worked with the U.S. Secret Service on domestic and foreign security programs. Gene is a member of ISMA and the International Council of Shopping Centers Security’s advisory committee.

Paul Bristow is VP of security for Fox Entertainment Group in Los Angeles. He’s been at Fox since 1988, before which he worked at Warner Brothers for three years. Before coming to the U.S., Paul worked for 10 years with the London Metropolitan Police, attached to Scotland Yard.

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TELECONFERENCE CD
Purchase a CD-ROM of the full conference proceedings (available three weeks after the program).