Disruptive Physicians: From Credentialing to Disciplinary Action

Description

Most healthcare facilities must deal with a disruptive physician at some point. It may happen in the credentialing process, where red flags suggest a physician’s past behavior problems, or in the peer review process, where a physician who has staff privileges engages in disruptive behavior.

A significant number of courts have expressly acknowledged that a physician’s disruptive conduct may have an adverse impact on overall patient care. Further, the Joint Commission now requires hospitals to address disruptive behavior by physicians and other staff members to maintain accreditation.

Healthcare facilities cannot wait for quality of care to be affected before taking action against a disruptive physician. To minimize liability, healthcare facilities must take proactive steps to address disruptive behavior to maintain accreditation.

Listen as our authoritative panel of healthcare attorneys examines the impact of disruptive physicians, what healthcare facilities can do in the recruitment, credentialing, and peer review processes to anticipate and minimize liability due to physician lawsuits as well as claims of poor quality of care and negligent credentialing.

Outline

1. Disruptive physicians defined
2. Credentialing process
   1. Due diligence
   2. Negligent credentialing
   3. Employment contract
3. Disciplinary action
   1. Joint Commission requirements — policies and procedures to address disruptive physician behavior in the workplace
   2. Corrective measures
   3. Peer review process and Health Care Quality Improvement Act of 1986 (HCQIA)
4. Best practices

Benefits

The panel will review these and other key questions:

• What proactive steps can a hospital take in the credentialing process to limit liability for physicians who are disruptive after staff privileges have been granted?
• What are the Joint Commission's requirements for healthcare facilities to address disruptive physician behavior?
• What policies and procedures should healthcare facilities establish to deal with disruptive physicians?

CLE Credit

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